We redefine IT support with our Global Smart Hands Service—a comprehensive solution for businesses requiring prompt and expert assistance across the globe. Our skilled technicians act as your extended hands, delivering timely and efficient support regardless of your location.
Global Expertise
Proven experience in delivering Smart Hands services on a global scale.
Responsive Support
Swift and responsive support for global IT incidents.
Service Quality
Uniform standards and service quality across all global locations.
Worldwide Deployment
- Swift deployment of Smart Hands technicians to any location worldwide.
- On-site support for critical issues, ensuring rapid problem resolution.
Multilingual Support
- Support available in multiple languages to cater to diverse global teams.
- Effective communication for seamless collaboration between on-site teams and remote support.
Network Optimization
- Diagnose and optimize network configurations for consistent global connectivity.
- Resolve connectivity issues to ensure stable and reliable network performance.
Customized Support Plans
- Tailor Smart Hands services to meet the unique needs of each global location.
- Customized service plans for varied levels of support based on regional requirements.
Remote Troubleshooting
- Virtual assistance for remote troubleshooting and issue resolution.
- Real-time guidance to address IT challenges without the need for on-site presence.
Hardware Management
- Expert handling of hardware installations, upgrades, maintenance, survey, deployments, etc.
- Uniform standards in hardware management across all global locations.
24/7 Emergency Response
- Around-the-clock availability for emergency response to critical IT incidents.
- Immediate action to minimize downtime and impact on global operations.
Vendor Neutrality
- Compatibility with a diverse range of technology vendors and equipment.
- Flexibility to work with your existing technology stack seamlessly.
Built for Multi-Site Deployments
Whether you're an MSP, a systems integrator, or a technology provider managing complex rollouts for enterprise clients, Naranjo Company is your trusted global field force.
Multi-Site Rollouts
From 5 to 500+ locations, we support staged or simultaneous deployments—hardware, networking, AV, or security—on time and on spec.
White-Labeled Support
We act as a seamless extension of your brand, with field staff representing your company when needed—no disruption to your customer relationships.
Scalable Global Workforce
Leverage our vetted network of professionals across 90+ countries. Whether it's a single site or a multinational launch, we provide the boots on the ground.
Centralized Coordination
We manage and coordinate all local technicians under a centralized project framework, ensuring consistency, efficiency, and accountability across every site.
Standardized Reporting
Receive real-time updates, check-in/out confirmations, photo documentation, and completion reports aligned with your operational or SLA requirements.
Dedicated Project Oversight
A dedicated PM or service coordinator is assigned to each rollout or global engagement—ensuring clarity, progress tracking, and issue resolution from start to finish.
Get Reliable Global IT Support Anywhere!
Contact us today to learn how we can help you streamline your IT operations and reduce downtime with global, on-demand support.
Why Choose Our Global Smart Hands Services?
- Worldwide Coverage
With a global network of skilled technicians, Naranjo Company offers hands-on technical support in major regions and remote areas alike. Wherever your business is located, we provide the same level of expertise and professionalism you expect. - 24/7 Availability
Our services are available around the clock, ensuring your IT infrastructure is supported at all times, regardless of time zones. Whether you need urgent troubleshooting or scheduled maintenance, our team is always ready to assist. - Cost-Efficient Support
Avoid the costs and logistics involved in sending your internal IT team across the globe. Our Global Smart Hands services allow you to scale your support needs on-demand, reducing operational overhead while ensuring timely and effective solutions. - Rapid Response Times
When technical issues arise, time is of the essence. With our network of global technicians, we ensure fast response times to address and resolve issues quickly, minimizing downtime and keeping your operations on track. - Expert Technicians
All of our Smart Hands technicians are certified, experienced, and trained to handle a wide range of IT tasks. From simple hardware installations to complex network troubleshooting, our team is ready to support your global IT needs with professionalism and skill.
How Our Global Smart Hands Services Work:
Contact us via our online portal or call us to request Global Smart Hands services at your location. We’ll work with you to determine the scope of the task and assign the appropriate technician to your site.
Once a request is made, our team will quickly dispatch a certified technician to your site, anywhere in the world. The technician will follow your detailed instructions and work closely with your IT team to complete the task efficiently.
Our technicians will perform the required tasks, from hardware installation to network troubleshooting, ensuring minimal disruption to your operations. After the work is completed, we provide comprehensive reports detailing the work performed.
Whether you need one-time assistance or ongoing global support, we offer flexible service packages tailored to your business needs. Our Global Smart Hands services provide continuous monitoring, maintenance, and support to keep your global infrastructure optimized.
Over 30,000 services successfully completed worldwide
Join us and transform your project into a successful experience